Përshkrimi

Compliance Customer Support
About the company 
At Prime Partners, we specialize in providing tailored compliance consulting and out staffing services to the FinTech sector's online payments market. Our mission is to empower fintech innovators by effectively managing regulatory obligations, mitigating risks, and ensuring operational integrity. We are dedicated to fostering growth for businesses across Europe, North America, and Asia, offering expert consultations and crafting high-performing teams to implement effective compliance and out staffing strategies.
We are seeking dynamic professionals to join our team and contribute to our vision of being the premier growth partner for fintech companies navigating complex regulatory landscapes. If you are passionate about delivering innovative solutions in a collaborative environment, explore our current opportunities and become a part of our journey towards excellence.

Role Overview 
As a Compliance Customer Support primary professional focus falls on the internal systems and controls to help organization detect, monitor, and report about the risks and money laundering to the authorities. Main role is to ensure that organization not exposed to criminal risk and does not inadvertently facilitate financial crime.

Detyrat

Responsibilities:

• Assisting and identifying the potential risks that may hinder the reputation, safety, security and financial prosperity of the company.
• Reviewing KYC documents for incoming transactions.
• Monitor day-to-day activities of the group/customer to spot compliance related issues.
• Draft and implement compliance documentation (policies, programs, etc.).
• Ensuring compliance with current AML regulations, and other relevant legislation (prevention of money laundering and funding of terrorism act, etc.).
• Maintain workflow for refunds, chargebacks, wire transfers, communication with different internal departments and manage finance related compliance processes.
• Developing and maintaining a risk assessment framework for products and services, clients and customers, and other issues.
• Briefing and reporting to senior management on matters relating to internal compliance policies and procedures.

Kualifikimet

Qualification requirements:

• Experience in Banking, Financial or Gambling field as a Compliance supporter
• Strong working skills with spreadsheets, database, CRM
• Good Knowledge of English language
• Handle sensitive and confidential situations
• Great interpersonal, presentation and communication skills
• Excellent communication and problem-solving skills
• Commitment and Dedication
• Information and Processes Analyze
• Commitment to ethical behavior with a willingness to adhere to all company policies and current legislation.

Shënime

Technical Information 

• Working hours/ Monday - Friday
• Working alongside driven people in the industry;
• A great young team of professionals;
• Excellent verbal and written communication skills in English are MUST!

If you believe you are the right fit for Prime Partners, and have the right skills to be the best in your field of profession – send us your CV and salary expectation at [email protected] please insert as the mail subject: " Compliance Customer Support " and we will get back to you.